Demand Media Limited: Our Privacy Policy
Demand Media Limited is committed to safeguarding your privacy online.
This privacy policy will allow you to understand how your personal information
is used as you use www.demandshop.co.uk. This policy will change from
time to time (see section 13 of this Privacy Policy), so please check
back to this page periodically. There will always be a clear link on
the Demand Media Limited web site homepage to the latest version of
this privacy policy.
1. The site – www.demandshop.co.uk
2. What this Privacy Policy covers
3. What personal information is collected by Demand Media Limited and
when is it collected?
4. What are cookies and log files and how does Demand Media Limited
use them?
5. How does Demand Media Limited use users' personal information?
6. Does anyone other than Demand Media Limited collect information from
the Demand Media Limited web site?
7. Does Demand Media Limited share user information?
8. What are your choices regarding collection, use, and distribution
of your personally identifiable information?
9. What is Demand Media Limited’s policy on allowing users to
update, correct, or delete their personally information?
10. What other security precautions should users take?
11. Transfer of data overseas
12. Children
13. Notification of Changes
14. Barclay’s Bank ePDQ Server
1. The site - www.demandshop.co.uk
www.demandshop.co.uk is an international merchandise shop hosted and
operated Demand Media Limited.
2. What this Privacy Policy covers
This privacy policy covers the treatment of personally identifiable
information which is collected when you visit Demand Media Limited’s
web sites. It does not apply to Demand Media Limited or the other services
supplied by Demand Media Limited partners such as ecommerce, betting
or travel (see further section 7 below).
3. What personal information is collected by Demand Media Limited and
when is it collected?
Demand Media Limited collects information in a number of ways from
users at different parts of the site. In particular, personal information
is collected when users register for the site as a whole or complete
a transaction. Registration is necessary in order to complete a transaction.
Demand Media Limited will also ask users for personal information when
users enter competitions or apply for special offers, take part in research
via surveys, or submit emails. Information requested will include contact
details including name and e-mail address. If you contact Demand Media
Limited, we may keep a record of that correspondence.
4. What are cookies and log files and how does Demand Media Limited
use them?
Demand Media Limited also collects information from the site using
"cookies" and "IP files".
Cookies
A cookie is a message given by a web browser (which displays your chosen
web pages on your computer) to a web server (which delivers the web
pages to your computer). The message is stored by your browser and will
be used each time you access the site which the cookie relates to. The
main objective of the cookie is to identify users and to personalise
their visit to the site by customising web pages (for example by welcoming
a user to a site by name). For instance, if you accept a cookie on our
site, you will not have to enter your password more than once, thereby
saving time while on our site. If you reject the cookie, you can still
use our site. Cookies can also enable Demand Media Limited to track
and target the interests of users to enhance their experience on our
site.
Log Files
Demand Media Limited uses IP (Internet Protocol) addresses to analyse
trends, administer the site, track users' movements, and to gather broad
demographic information for aggregate use. All users to the Internet
have an IP address, which enables networks connected to the Internet
to transmit the data and messages submitted by users from one host to
another and to ensure messages are understood. IP addresses are not
linked to personally identifiable information and therefore the information
Demand Media Limited produces using IP addresses does not enable individual
users to be identified.
5. How does Demand Media Limited use users' personal information?
Demand Media Limited will process the information that we collect from
you and from your use of the site for the following purposes:
provision of our services;
administration of member and subscription records;
to notify you about changes to our website and services;
record-keeping for up to six years following termination of our services
to you;
administration of our competitions, promotions and special offers;
technical maintenance;
to inform you about services which we, our partners, customers and associated
companies offer;
to work with sponsors and promoters who wish to provide targeted messages
to our users;
to work with parties and sponsors on special offers, promotions and
competitions;
operation and enforcement of our terms and conditions and acceptable
use policies (including with regard to our chat facilities, message
boards and forums);
to transfer our business to a purchaser;
compliance with laws and applicable regulations and orders of courts
and other competent tribunals; co-operation with the police or any other
government body; investigation of claims that your use of our services
infringes any right (including our intellectual property rights) or
breaches any law, rule, regulation or order and disclosure of your contact
details and usage details to the legal advisers of any person claiming
that your use of our services infringes any right or breaches any law,
rule, regulation or order;
where further development of Demand Media Limited’s web sites
takes place in future, to provide you with a service that more closely
meets your personal needs and circumstances.
In addition, Demand Media Limited carries out research on user demographics,
interests, and behaviour based on the information provided to us directly
(for example during e-commerce transactions) or from log files. The
aim of this is to better understand and serve users. This research is
compiled and analysed on an aggregated basis and does not enable identification
of individual users.
6. Does anyone other than Demand Media Limited collect information
from the www.demandshop.co.uk web site?
Except as stated in this privacy policy or unless you are informed
at the time of collection of information, only Demand Media Limited
collect personal information from the site
7. Does Demand Media Limited share user information?
Demand Media Limited will not sell or rent your personally identifiable
information to anyone. Except as described in this Privacy Policy, Demand
Media Limited will not disclose or share your personally identifiable
information. The following describes the ways in which user information
may be shared.
Partners: business partners, sponsors, advertisers: Demand Media Limited
may disclose aggregate user information to business partners or sponsors
or potential advertisers. For example aggregated data collected by Demand
Media Limited may be shared with a partner for the purposes of assessing
the promotion. It is not possible to identify individual users from
such aggregated data.
Demand Media Limited will occasionally work with partners & sponsors
who wish to provide targeted messages to our users. We will ask you
about this when you register or at the point when we collect your information;
you will be able to opt in or out of receiving such messages (see Section
8). Demand Media Limited will collate the information and deliver the
Email on the partner's behalf. Email-a-friend: If you elect to use our
referral service for informing a friend about our site, Demand Media
Limited will ask you for your friend's name and email address. Demand
Media Limited will automatically send your friend a one-time email inviting
them to visit the site. Demand Media Limited will store your friend's
name and Email address for the sole purpose of sending this one-time
Email and for no other reason or use. You should only give us your friend's
Email address if your friend is happy for you to do so.
Links: Demand Media Limited web sites contain links to other web sites.
Please be aware that Demand Media Limited is not responsible for the
privacy practices of such other sites. Demand Media Limited encourages
users to be aware when they leave the site and to read the privacy statements
of each and every web site that collects personally identifiable information.
8. What are your choices regarding collection, use and distribution
of your personally identifiable information?
We will always either ask for your consent or give you the option to
opt in to receiving offers or information from Demand Media Limited
or its partners or sponsors, either at registration or when we collect
your information. In addition, at any time you can email customerservice@demand-media.co.uk
to request not to receive such offers and mailings and to have your
information removed (see section 9).
9. What is Demand Media Limited’s policy on allowing users to
update, correct, or delete their personally identifiable information?
If you wish to update or amend the information held by Demand Media
Limited (for example to change contact details or to alter preferences
with regard to receiving mailings), please login to Demand Media Limited
and go to ‘my account’ and edit your information. To update
or amend information or preferences held by a third party, for example
sponsors of a competition, you will need to contact that third party.
If you identify an error in the information held by Demand Media Limited
please contact customerservice@demand-media.co.uk. Demand Media Limited
will aim to rectify any notified error within one week of receipt of
your request.
Demand Media Limited web site registrations can be deleted or deactivated,
although doing so will result in not being able to use the shop. Users
should contact customerservice@demand-media.co.uk. for further instructions
about deleting or deactivating a Demand Media Limited web site registration
10. What other security precautions should users take?
Demand Media Limited recommend that users do not divulge their Demand
Media Limited web sites registration password to anyone. Demand Media
Limited will never ask users for passwords in an unsolicited phone call
or in an unsolicited email. Users should also remember to log off from
their Demand Media Limited web site account and close their browser
window when they have finished work. This is to ensure that others cannot
access your personal information and correspondence if you share a computer
with someone else or are using a computer in a public place such as
a library or Internet cafe.
No data transmission over the Internet can be guaranteed to be 100%
secure. As a result, while we strive to protect users' personal information,
Demand Media Limited cannot ensure or warrant the security of any information
transmitted to it or from its online products or services, and users
do so at their own risk. Once Demand Media Limited receives your transmission,
it makes every effort to ensure its security on its systems.
Ultimately, you are solely responsible for keeping your passwords and/or
account information secret. You should be careful and responsible whenever
you are online.
11. Transfer of data overseas
When you give Demand Media Limited personal information, that information
may be used by Demand Media Limited’s operations in countries
other than where the information was originally entered. For example,
and in particular, all Demand Media Limited web site registration information
is managed by Demand Media Limited in the UK. Demand Media Limited may
use companies based around the world in connection with particular promotions,
for example to send out special offers or competition prizes. The laws
of different countries have different levels of data protection. By
using Demand Media Limited’s web sites you are consenting to transfer
of your personal information abroad as described in this policy.
12. Children
Demand Media Limited advises that children (under 18) do not register
for its services or participate in its competitions and promotions.
13. Notification of Changes
If Demand Media Limited decides to change its privacy policy, it will
post changes on this Privacy Policy page so that users are always aware
of what information is collected, how it is used and the way in which
information may be disclosed. If Demand Media Limited makes substantial
changes to the way personal information is used, users will be notified
by Email.
14. Barclays Bank ePDQ Server
Whilst entering your credit card details you will doing so on a fully
secure Barclays Bank ePDQ server, your details will be checked and you
will be returned securely to Demand Media Limited web servers. In the
event of a successful transaction you will be informed by both Barclays
Bank ePDQ and Demand Media Limited by Email.
Additional Information
Questions regarding this policy should be directed to customerservice@demand-media.co.uk